Last Updated: Feburary 15, 2026
What's changed: Section 6 and 14 ammended.
1. Introduction
These Terms and Conditions govern the provision of manufacturing services provided by Christopher Ryan Designs Inc. ("the Company") to you ("the Customer"). By commissioning metal casting services from the Company, the Customer agrees to be bound by these Terms and Conditions.
2. Service Provision
Metal casting services ("the Services") according to the specifications and requirements outlined by the Customer. The scope of Services includes, but is not limited to, metal casting, finishing, and any agreed-upon post-processing treatments.
3. Quotations and Orders
3.1. All quotations provided by the Company are valid for a period of 5 days from the date of issuance.
3.2. Orders must be confirmed in writing by the Customer. The Company reserves the right to accept or decline orders at its discretion.
4. Pricing and Payment
4.1. Prices for the Services will be set out in the quotation provided by the Company.
4.2. Payment terms shall be due before shipping, unless otherwise agreed upon in writing.
4.3. The Company reserves the right to adjust prices due to changes in material costs, labor, or other factors beyond its control.
4.4. Any balance remaining unpaid after the Due Date shall be subject to a late payment charge of 7.5% for every thirty (30) day period that the balance remains outstanding.
5. Intellectual Property and User Data
5.1. The Customer retains all rights to any designs, prototypes, or intellectual property provided for the purpose of the Services.
5.2. The Customer warrants that they own or have obtained all necessary licenses for the IP and data uploaded. The Company shall not be liable for, nor shall it indemnify the Customer against, any claims of IP or copyright infringement resulting from the Customer's data.
5.3. The Company may not use the Customer's IP for any purpose other than fulfilling the Service, without express written consent from the Customer.
6. Data Retention
6.1. The Company is not responsible for the storage or backup of uploaded Customer data beyond thirty (30) days from the date an order is placed.
6.2. Notwithstanding any request for data deletion by the Customer, the Company reserves the right to retain such data for a period of up to eighteen (18) months for the purposes of internal record-keeping, legal compliance, and dispute resolution.
6.3. No Right to Retrieval: The Company is not a data storage or hosting provider. While the Company may maintain copies of uploaded data for internal use or to facilitate future orders, the Company is under no obligation to provide downloadable copies, return files, or provide access to data once it has been uploaded. The Customer is solely responsible for maintaining their own backups of all submitted files.
7. Confidentiality
The Company agrees to maintain the confidentiality of all proprietary information provided by the Customer and to use such information only for the purpose of providing the Services, subject to the retention policies in Section 6.
8. Delivery and Risk
8.1. The Company will use reasonable efforts to meet delivery deadlines but does not guarantee delivery times.
8.2. Risk of loss or damage to the goods shall pass to the Customer upon delivery.
9. Liability and Indemnity
9.1. The Company's liability for any claim related to the Services shall be limited to the invoice value of the Services.
9.2. The Company is not liable for any indirect or consequential losses or expenses suffered by the Customer, however caused.
10. Force Majeure
The Company shall not be liable for any delay or failure to perform its obligations due to any cause beyond its reasonable control.
11. Termination
Either party may terminate the contract if the other party breaches these Terms and Conditions and fails to remedy the breach within a reasonable period of being asked to do so.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the law of North Carolina, and the parties submit to the exclusive jurisdiction of the courts of North Carolina.
13. Amendments
The Company reserves the right to amend these Terms and Conditions at any time. Such amendments will be effective immediately upon notification to the Customer.
14. Privacy Policy
14.1. Data Collection: By requesting an account, the Company collects personal information (such as name, email, and business details) and technical data (such as uploaded CAD files) necessary to facilitate the account and future Services.
14.2. Use of Data: Data is used solely for account management, communication regarding the Services, and internal record-keeping. The Company does not sell or lease Customer data to third parties.
14.3. Third-Party Service Providers: The Company may share necessary data with trusted third parties, such as payment processors or shipping carriers, only as required to maintain the account or fulfill requested Services.
14.4. Data Security: The Company implements commercially reasonable administrative and technical measures to protect Customer data from unauthorized access or disclosure.
14.5. Cookies and Tracking: By accessing the Company’s digital platform, small files known as cookies may be used to enhance user experience and analyze site traffic.
14.6. Consent: By requesting an account, the Customer consents to the collection and processing of their information as described in this Section and Section 6 (Data Retention).